Office Clerk III (Service Counter) (FT)

RESPONSIBILITIES

Reporting to the Credit Supervisor, will assist with organization, coordination and direction of the service counter department.

Coaching and mentoring and creating schedules for service counter staff.

Assist members with account and application inquires.

Cashing cheques, accepting payments and operating cash terminal, balancing

Ensure all postal procedures are up to date and followed by service counter staff.

Processing Lottery Sales

Being responsible for locking up and security

Assisting with member service and equity department.

Administrative duties such as filing, mail preparation, etc.

To assist with the adherence and enforcement of Pioneer Co-op policies and procedures and Union contract.

Other duties as assigned.

REQUIREMENTS

Requires post-secondary education with a focus on business. Must possess previous experience in a leadership role supervising and scheduling staff. Must possess strong computer skills including competent skills with Microsoft Excel. Must have good public relations skills. Previous experience with reconciliation considered an asset. This position is typically Monday to Friday, but may require weekend shifts as required.